Device Log Service
Provide device log storage services for activated devices. Valid only for the PIDs of the IoT account that subscribes to the service.
Unlock the value of your user data
Leading enterprises are opting for in-depth user data insights. Your smart devices are constantly collecting enormous volumes of data from consumers' daily life. It will be of infinite value if captured and utilized properly.
Why store your device log
Tuya's Device Log Storage service records the usage data of online-activated devices in real time and stores the data for a long period of time. After you subscribe to this service, you can search, view, and export the logs of activated devices at any time on Tuya IoT Platform.
Implement device monitoring and alerting
Help operators locate and troubleshoot device issues based on device status data for device maintenance, consumable replacement, and automatic risk warning.
Enrich user panel experience
Present richer data content to users on the device panel to increase user stickiness and activity, such as records of the door opening or security alerts and charts of historical dental care or feeding habits.
Service Process
Select an annual plan
Fill in contact information and other information and submit the application
Subscribe to the service
Fill in contact information and other information and submit the application
Enable the storage function
Fill in contact information and other information and submit the application
Data Application
Fill in contact information and other information and submit the application
How to choose from different packages
Enable the storage function
Q&A
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How to choose the right edition of the device logs service?
A higher discount is provided for a higher service edition. However, pay attention to the real usage consumed by the devices. The fee is calculated based on the number of written logs and stored logs.
The standard edition, which costs USD1,500, can meet your requirements in any of the following cases:
Support 10,000 devices. Up to 1,500 logs can be generated for each device every day.
Support 100,000 devices. Up to 150 logs can be generated for each device every day.
…
You can make estimates based on the current number of devices and data reporting frequency, as well as the expected number of activated devices over the next year.
·
I have multiple products under one account. Do I need to subscribe to the service respectively for each of the products?
No. After the subscription to the logs storage service, you can set up the logs storage rules under your IoT account for any product ID (PID) in any data center. Fees are calculated together by account.
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How can I store only the data of certain DPs reported to the cloud and the DPs sent by the cloud?
Currently, you cannot choose the specified DPs on the Tuya IoT Development Platform to store respective log data. If you need any help, contact Tuya’s account manager or operations staff.
Once the service resource is invested, it cannot be recovered, so the service fee does not support refund
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