Personal Data Rights Request

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Personal Data Rights Request

Under relevant Data Protection Legislation, YOU are entitled as a data subject and have ultimate control over the way of obtaining and processing your personal information.

You may exercise those rights through the form accessible from the guidance as provided below, or you may contact us through privacy@tuya.com and directly talk to us.

You do not have to pay a fee, and we will aim to respond to your request within 15 business days or 30 calendar days or the specific timeframe required by the laws applicable to personal information about you. We will honor the requests you make related to your rights as the law allows, which means in some cases there may be legal or other official reasons that we may not be able to address the specific request you make related to your rights.

Please kindly note that if you have any questions about Tuya product or services, please do not hesitate to contact Tuya Service Center via service@tuya.com for more information.

How do we deal with your privacy requests

· Professional Service

Your request will be handed over to Tuya Privacy Office (privacy@tuya.com) to process.

· Quick Response

According to relevant data protection laws or regulations in different countries or regions, we will complete your privacy request within least time period.

· Secure Data Processing

Plese kindly note that, information you submit will be protected by strigent security measures, i.e. encryption, desensitization and limited access based on need-to-know.

Report a type of Privacy Request that you're concerned

Your Country

Your State/City

Are you an agent acting on behalf of the California consumer? (If you are an agent acting on behalf of the California consumer in accordance with applicable law, we will verify your identity and the authorization proof after your submit the request, via our privacy@tuya.com.)

YESNO

Any other information that may help us to locate your personal data

Does your Privacy Request involve Tuya App or Product Device?

YESNO

App Name

Account Name for the App

Product Device ID

About how to find the device ID

1. Open App, enter your device control page and click ‘…’ icon on the top right corner

2. Click ‘Device Info’, then you can check ‘Virtual ID’.

Product Device Name

Your Email Address

Please note: When you complete the form and confirm to submit, we will recognize your information provided is accurate and we will collect, use and protect your information in accordance with the "Privacy Policy". Please also note that the use of your submitted information will be limited to handling your data request and will not be used for any other purpose.

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