Securely store and retrieve log data of all connected devices. Give you insight into device status, errors, and events.
What is Logging Service?
Tuya IoT Development Platform enables you to develop smart products without coding, significantly simplifying the complex IoT hardware development process. You can configure the product in a visualized manner online by clicking and selecting items. The entire development process does not require coding skills. Just follow the clear and quick step-by-step workflow to complete function definition, app panel design, and networking configuration. You will get the plug and play network module that is programmed with full firmware. Then, trial mass production can be launched. You will find the development process is as easy as ordering on the menu.
Our cloud services deployed globally enable log data to be safely stored in near real-time.
The log data is securely stored and protected in the Tuya Cloud. Data loss or corruption won't be a concern.
Daily terabyte-level data processing and response time of less than 300 ms make real-time data access possible.
You can get 7-day data retention free. Pricing for data query is a pay-as-you-go model based on data volume and optional for longer data retention.
Typical Application Scenarios
Fault logs help you see problems and be prepared for predictable maintenance to reduce operational costs.
Device logs let you remotely troubleshoot problems for users to improve their satisfaction.
Most panels support the display of log details. For example, the door lock panel shows unlocking records. The device log service allows you to extend the log retention period.
Abundant Resources and Technical Support
You can extend data retention as per your business needs. The longest period is up to 3 years.
By default, 7 days of free retention and retrieval services are available for connected devices.
If you need a longer retention period for your devices, you can subscribe to the desired value-added service plan on demand. After the subscription, based on the product IDs (PIDs) under the account, you can set up a best-fit retention period ranging from 1 month, 3 months, 6 months, 1 year, 2 years, to 3 years. Moreover, you can customize the retention period by month, which can be up to 3 years.
Explore Tuya's Device Log Service to quickly store and query device logs.