Founded 28 years ago, SPC (Smart Product Connection, S.A.) has been focusing on the provision of professional smart products, including tablets, wearable devices, and smart TVs. SPC has built partnerships with major distributors in Iberia (Spain and Portugal), such as Media Markt, Carrefour, Auchan, Eroski, and El Corte Inglés. SPC also works with electrical distributors in Spain, as well as in distribution channels including computer distributors, e-commerce platforms (Amazon.com and others), Worten, Fnac, Auchan, and Radio Popular. In addition, SPC also leads the cooperation with major telecom operators (Orange, Telefónica, Euskaltel, BT in Spain, and Nos and Meo in Portugal) in terms of coverage and technical services.
Case Introduction：Tuya Smart offers SPC a comprehensive partner ecosystem, from technology to marketing channels, and other related services. SPC will rapidly promote this series of smart products throughout Spain, and will soon enter hundreds of offline retailers in Spain.
Core Requirements of SPC
In the process of intelligent transformation, SPC has put forward a series of requirements: - Diversified categories require intelligent upgrading from traditional products to smart products. - Create app, voice control, and smart device scene linkage to satisfy the target market. - Strict quality control, traceability, and timely and effective information synchronization. - Efficient after-sales solutions.
Business Story
Combined with the current situation of the industry and requirements of the project, Tuya enabled customized solutions for SPC that are aligned with their enterprise goals. The goals are to achieve the intelligent upgrading from traditional products to smart products, the rapid expansion of intelligent product categories, and promotion of intelligent products in the market to increase market share. Tuya provided tools and services to: - Assist SPC in planning their smart product line strategy, launching different types of intelligent products in stages. - Update voice services, renew functions, and improve UI display regularly in the app to promote an enhanced user experience. - Product baseline improvement, maintenance, and version iteration. - Provide upper computer printing tool, bind products’ S/N and MAC addresses. - Train SPC’s after-sales team, assist customers to set up their own high quality after-sales team, and provide timely updates to the FAQ database.
Why Choose Tuya Smart？
With the support of a mature AI+IoT (AIoT) solution, SPC smart devices hold the characteristics of automation, scene-based, interconnectivity, and information security, controlling all household devices with just one app. The four main categories are lighting, electrical, security, and small home appliances.
lighting
Lighting is an important element in daily life, which can change the interior environment and affect people’s mood. Through the ‘Powered by Tuya’ (PBT) SPC light, users can easily adjust the color and brightness of their lights, and they can also choose from diversified light sources, to create an indoor space featuring warm, relaxed, interesting, or inspiring illumination.
Electrical
With SPC’s PBT electrical products like sockets and switches, users can turn on or turn off the power supply of devices at any time, from any place, which allows for energy savings and convenience.
Security
SPC’s PBT camera can effectively assist in the care of the elderly and children. Users can remotely use the app to check the current status of those they care for and love. When the elderly or children fall or enter into dangerous areas, the camera will automatically recognize the situation and issue a warning.
Small Home Appliances
SPC’s PTB home devices such as the remote controller, robot vacuum, smart aromatherapy diffuser, and other products can effectively improve users’ lives. The robot vacuum can efficiently and securely vacuum the floors while at the same time avoid staircases or other obstacles. The remote controller can control household electronics without switching on and off buttons and send voice messages to the smart speakers. The smart aromatherapy diffuser is more efficient and easier to control than traditional ones, providing an atmosphere of calmness and serenity. This series of products will bring more comfort and enjoyment to the user.
Benefits
SPC smart devices including smart lights, smart sockets, smart cameras, and smart robot vacuums have won praise for their convenience and compatibility. Through stable and efficient cloud services and app, provided by Tuya, users can control these devices at any time, from any place, and offers the consumer a life that is efficient, safe, fun, and comfortable.
